To prevent fraud | | how to prevent credit card fraud ACFCU-沙巴体育APP下载

Protect your money and yourself from fraud。

Prevention of fraud

At Arlington Community Federal Credit Union, your safety and well-being comes first。We monitor all accounts for fraud and suspicious activity, but we want to make sure you know about fraud prevention so you can protect yourself。Is that why we recommend that you never provide any personal private information over the phone or email, and that we keep you updated on current fraud schemes。

How do you combat fraud

The most important thing you can do to protect yourself is to put a freeze on your credit report。This will make it harder for fraudsters to open loans and bank accounts in your name。

You can place a freeze in these links for free。

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How does ACFCU combat fraud

  • We will never ask you for personal information, including your full Social Security number or password, for non-verification purposes。
  • ACFCU has an enhanced anti-fraud system with automatic calling, SMS and email options for you to receive notifications and check for suspicious activity and transactions。
  • You can instantly text a command word provided, interact with an automated telephone system, or talk to an agent on site。
  • We ask that you keep your contact information up to date so that we can easily reach you and alert you。
  • If at any time you suspect a communication from ACFCU, please call 703-526-0200 To verify its effectiveness -- we are with you and your well-being is our number one priority。

Make sure your account is protected

Verify your account information today。

Protect your accounts by making sure your contact information, especially your cell phone number, is up to date。With up-to-date contact information, we can notify you of potential fraud。

Follow these simple steps to update and verify your personal information in your mobile app or online banking today。

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Points to note

  • Unusual account activity
    • We encourage all members to regularly check their account transactions for activities they do not recognize, including fraudulent deposits。
    • These deposits are often returned as counterfeit after the fraudster has already withdrawn them, leaving you responsible for the money。
    • If you detect a suspicious transaction, please immediately notify ACFCU of potential fraud to protect yourself。
  • 撇脂

    Swiping captures magnetic information from a credit or debit card and uses it for fraudulent purposes。To help prevent your card from being swiped。

    • Do not use ATM or credit card machines that appear to have been tampered with。
    • Protect your pin with your hand when entering it at an ATM or credit machine。


  • Phishing site

    Phishing scams include "spoof" emails and fraudulent websites that look as if they were sent by someone or organization you already know and ask you to provide or "verify" your private information (passwords, credit card numbers, account numbers, etc.)。To avoid phishing。

    • Use caution when using the Internet and responding to telephone solicitations。
    • Be suspicious of any email marked with an urgent request for personal information。
    • Don't click on links in emails you're not sure are genuine。
    • 寻找 "http://" When providing your debit or credit card information, appear in front of the web address。
    • Review your statements regularly。
    • Be suspicious of emails that claim to be from your financial institution and ask for information。
    • Install firewalls and anti-spyware on your computer。
    • Update your browser's security patches regularly。
  • Societe generale securities

    SMiShing is a combination of 'SMS' (the technical term for texting) and 'phishing' -- the use of text messages to persuade an individual to share private information with a 'SMiSher'。To avoid SMiShing。

    • Never respond to text messages asking for personal or private information。If we detect suspicious activity on your account, we'll call or text you and you can follow instructions to answer questions about your recent card activity。
  • Identity theft

    Identity theft is the fastest growing crime in the United States. It occurs when someone steals someone else's private information and then pretends to be that person。Minimize your risk of identity theft。

    • Never give personal information over the phone/Internet unless you initiate the transaction。
    • Don't carry your Social Security card in your wallet。
    • Make copies of all cards and information you carry with you (front and back) in case your wallet is stolen and store it in a safe place。
    • Destroy all unused pre-approved credit card offers immediately。
    • Get your mail out of your mailbox in time each day, and if you plan to be out of town for an extended period of time, ask the post office to hold your mail until you return。
    • Check your free credit report every year to make sure all the information is accurate。
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Other common scams

  • Cashier's check scam

    The scam involved the distribution of promissory notes that appeared to come from ACFCU but were in fact fraudulent。If you receive an unexpected ACFCU promissory note, please contact us immediately before depositing it to determine if it is legitimate。

  • The Grandparent scam

    The long-running scheme targets elderly victims, pretending to be their grandchildren and asking them to wire money to them for emergencies without providing too many details。They might say things like "Please don't tell Mum or dad" or "MY nose is broken so I might sound strange"。

  • Jury duty scam

    Scammers impersonate judicial officials or police officers and call people using fraudulent law enforcement phone numbers or names to let them know they have failed jury duty and owe a fine。

  • Health insurance scam

    In 2019, the federal government replaced medicare cards featuring enrollees' Social Security numbers with an 11-digit identification number to help protect seniors from identity theft。Now, scammers are trying to trick people into providing new 11-digit identification numbers so they can take over their identities。

  • Sweetheart scam

    This usually involves a dating site account, creating a perfectly good profile with fake information and photos。Once a target is identified, the scam often escalates to a thief who reveals money issues and may include a request for funds so he or she can visit you in person or help a sick relative。

  • Irs scam

    These scammers claim that victims owe the IRS money that must be paid on time or face arrest, deportation or driver's license suspension。Sometimes, callers become aggressive, warning people that if they don't pay immediately, a sheriff or local law enforcement will show up at their door。 The IRS will never call and demand immediate payment over the phone, threaten to call in the local police, ask for credit or debit card numbers over the phone, or demand that you use a specific method of payment to pay your taxes。

  • Tech support scam

    This scam can happen through phishing emails, phone calls, pop-up ads or by showing up on your device with a 锁住了ed screen and providing a phone number to fix it。Legitimate customers, security or technical support companies do not initiate unsolicited contact with individuals。

  • Friend/relative cheated in hospital

    The scam is when someone contacts you, claiming to be a friend or relative, and they tell you they are in a hospital in a foreign country and can't leave without paying for the operation。They encourage you to wire money to a foreign bank account that is actually owned by the fraudster。

Protect yourself from fraud。If you have any questions or concerns, please contact ACFCU directly through your mobile phone or Internet banking security information, or send an email to (Email is not secure, so do not include any personal information), or call: 703.526.0200 x4.


While we do monitor for fraud or suspicious activity and may reach out to you, we will never call and ask you for confidential information, such as your entire account number or password。Please contact us。703.526.0200 x4, if you provide confidential information。Information and data fees may apply。